Dreamy Nursery offers Clair De Lune products that have been independently tested and certified to meet the latest British and European safety standards. We are pleased to confirm that Clair De Lune conducts regular quality-assurance audits to ensure continuous compliance and product safety.

Clair De Lune Test Standards:

Moses Baskets & Stands

• Noah Pod Moses Basket – Conforms to BS EN 1466:2014 – Safety requirements for carry cots and stands

• Organic Palm Moses Basket – Conforms to BS EN 1466:2023 – Safety requirements for carry cots and stands

• Rocking Moses Basket Stand – Conforms to BS EN 1466:2023 – Safety requirements for stands used with carry cots

Cribs & Cradles

• Folding Crib – Conforms to EN 1130:2019 – Safety requirements for domestic cribs and cradles

Cot Beds & Toddler Beds

• Oak Cot Bed – Tested to EN 716-1:2017+AC:2019 and EN 716-2:2017 – Safety requirements for cots and folding cots

• Essentials Bed – Conforms to EN 716 and BS 8509:2008+A1:2011 – Safety requirements for children’s beds

• Juni Cot Bed – Conforms to EN 716 and BS 8509:2008+A1:2011 – Safety requirements for children’s beds

Changing Units

• Cot Top Changer – Conforms to BS EN 12221-1:2008+A1:2013 – Safety requirements for domestic changing units

• EN 71-3:2019+A1:2021 – Migration of certain elements in paints, finishes & materials

Paints, Finishes & Materials

• EN 71-3:2019+A1:2021 – Migration of certain elements in paints, finishes & materials

• REACH Regulation – Restrictions on Substances of Very High Concern (SVHC)

Free UK Mainland Delivery

Estimated Delivery Timeframe:

• Orders are dispatched Monday to Friday directly from Clair De Lune.
• Handling time is typically 0–1 business days, with a daily cut-off time of 4pm (GMT).
• Deliveries are made Monday to Friday and usually take 1-5 business days to arrive.
• The total estimated delivery time is 1–6 business days.

Free UK Mainland Delivery: Available across all mainland addresses in England, Wales and Scotland.

Missed Deliveries: If no one is available to receive your scheduled delivery, a £50 redelivery fee will apply to arrange a new date.

Additional Delivery Areas: Unfortunately, we are unable to deliver to offshore locations, including the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands, Northern Ireland and International locations.

If you’re located in one of these areas, please contact us at sales@dreamynursery.com, and we’ll do our best to help you find a suitable delivery solution.

Doorstep Only: Delivery to your front door or main entrance of flats/apartments ONLY. A capable person(s) must be present to sign and handle large items. Couriers cannot enter buildings due to legal restrictions.

Order Confirmation: Card is pre-authorised at checkout. Payment is taken once stock is confirmed.

Tracking: Order Tracking sent via email within 24 hours of dispatch. Track your Order Here.

For More Information Please visit the Dreamy Nursery Delivery Policy HERE

14-Day Returns

We offer full refunds for:

• Orders cancelled before dispatch

• Items returned within 14 days of delivery (excluding unsealed mattresses), provided they are unused, unassembled, and in their original packaging — delivery costs included

• Faulty, damaged, or misdescribed items within 30 days

After 30 days, you may still request a repair or replacement under your statutory rights.

Important: Return shipping costs are the buyer’s responsibility unless the item is faulty.

• To start a return, email returns@dreamynursery.com or call us on 0333 090 2685 with your order details.
• Refunds are issued to your original payment method within 14 working days of approval.

Please visit the Dreamy Nursery Returns & Cancelation Policy HERE

Please visit the Dreamy Nursery Refund Policy HERE

Clair De Lune products purchased from Dreamy Nursery are covered by a 30 Day warranty from the date of delivery against any defect in materials or workmanship under normal use. This warranty does not cover damage resulting from wear and tear, misuse, accidental impact, or any unauthorised modifications.

To make a claim, simply retain your order confirmation or invoice and contact us within 30 days at support@dreamynursery.com or 0333 090 2685. If we verify a manufacturer’s fault, we will repair or replace the defective component at no charge. This warranty is in addition to your statutory rights under UK consumer law and does not affect those rights in any way.