Delivery
At Dreamy Nursery, we’re committed to providing a seamless and reliable shopping experience from checkout to delivery.
Free UK Mainland Delivery
We offer free shipping on all orders to Mainland UK, including England, Wales, and most areas of Scotland. Some remote postcodes may incur a surcharge and longer delivery times.
Estimated Delivery Times
Items are dispatched directly from our supplier’s warehouse. Order's are dispatched within 24 hours of being placed (daily cut off time - 4pm GMT). Please note that delivery services may vary depending on the item. For any questions regarding direct deliveries, please contact our sales team at sales@dreamynursery.com.
Estimated delivery timeframes for Mainland UK are as follows:
|
Supplier |
Dispatch Days |
Daily Dispatch Cut Off Time |
Handling Days (Dispatch Time) |
Delivery Days |
Estimated Delivery Time |
Total Estimated Delivery Time |
|
Amani |
Monday - Friday |
4pm (GMT) |
0 -1 Days |
Monday - Friday |
3 business days |
3-4 business days |
|
Babymore |
Monday - Friday |
4pm (GMT) |
0 -1 Days |
Monday - Friday |
2–3 business days |
2-4 business days |
|
Clair de Lune |
Monday - Friday |
4pm (GMT) |
0 -1 Days |
Monday - Friday |
1–5 business days |
1-6 business days |
|
Obaby |
Monday - Friday |
4pm (GMT) |
0 -1 Days |
Monday - Friday |
2–7 business days |
2-8 business days |
|
The Artisan Bed Company |
Monday - Friday |
4pm (GMT) |
0 -1 Days |
Monday - Friday |
7–10 business days |
7-11 business days |
Note: All lead times provided are based on the latest estimates from our suppliers and reflect standard working days (Monday - Friday). National holidays and other non-working days are not included in these estimates.
For the most accurate delivery estimate, please refer to the individual product page.
Additional Delivery Areas
For deliveries to Northern Ireland, Scottish Highlands, UK Islands, Channel Islands, or international locations, please contact us directly at sales@dreamynursery.com for a custom quote.
For security reasons, we are unable to deliver to BFPO addresses. We also reserve the right to decline delivery to addresses we consider unsecure, such as PO Boxes or communal mailboxes. If your order is affected, we will contact you promptly.
Order Confirmation & Processing
- Your card will be pre-authorised at checkout.
- Payment is only processed after confirming stock availability with the supplier.
- If your item is unavailable or delayed, your pre-authorisation will be voided, and you will be notified promptly.
Tracking Your Order
You’ll receive an email with tracking information within 24 hours of dispatch.
Track your order anytime via our Order Tracking page.
Delivery Method
- Deliveries are made to your front door or main entrance of flats/apartments only.
- A capable person(s) must be present to receive and handle large items.
- Couriers cannot enter the premises due to legal restrictions.
Missed Deliveries
If no one is available to receive your scheduled delivery, a £50 redelivery fee will apply to arrange a new date.
Lost or Undelivered Packages
If your package hasn’t arrived within the expected timeframe, please contact us at:
support@dreamynursery.com or call 0333 090 2685. We’re here to help.
Returns & Refunds
Please refer to our Returns Policy for full details on how to return items and request a refund.
Need Help?
For any shipping questions, please contact the Dreamy Nursery Team at support@dreamynursery.com or call us at 0333 090 2685.
Thank you for shopping with Dreamy Nursery – helping you create magical spaces for your little ones.